Contacts is your list of everyone you're connected with on Grouped. That includes channel members, fans who joined through your Swaps and Pre-Save Swaps, and people you've imported.
To open it, click Contacts in the left menu.
What's in your contacts list
Each contact shows:
Name: hover over a contact to see and copy their email or phone number
Last Active: when they were last active
Joined: when they joined
Location: city and state, when we have it
Tier: the tier they're in, with their membership status
Status: whether you can reach them
Click a column heading to sort by it.
ā¹ļø Note: Your admins can also see, import, and export your contacts. See Adding and Managing Admins.
Tier statuses
Under Tier, you may see a status next to the tier name, such as Free Trial, Gift, Cancelled, or Expired. Hover over the status to see what it means.
ā¹ļø Note: If a fan's membership shows Expired, their access has ended. This is often because a payment didn't go through.
Contact statuses
The Status column shows one of these:
Reachable
Invited: you sent them an invitation and they haven't joined yet
Unreachable
Blocked: you blocked them
Hover over a status to see what it means.
Search and filter
Use Search to find a contact by name or email.
Use the Tier filter to show contacts in specific tiers, or No Tier for contacts who aren't channel members.
Use the Status filter to show contacts by status.
Block, unblock, or remove a contact
Click the three-dot menu next to a contact:
Block: they won't be able to join your channel. You can undo this anytime by selecting Unblock.
Remove: removes the contact and their data from your list.
ā ļø Heads up: Removing a contact deletes them and their data from your list, and can't be undone. If you just want to stop them from joining, use Block instead.
Import contacts
Click Import to upload a CSV file of email addresses (one file, up to 10 MB) and send them an invitation to join. See Invite Members to Your Community.
Export contacts
Click Export to download your contacts as a CSV file.
š” Tip: The export uses whatever search and filters you have on, so clear them first if you want everyone.