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Admins Can Now See Your Contacts

Learn what changed for admins, what they can see in Contacts, and how to review who has admin access.

Admins on your channel can now open your Contacts list. The people who help run your channel can see who your fans are and help with outreach, so you don't have to export your list and send it to them. Here's what changed, what admins can do, and how to check who has access.

What's Changed

  • Moderators are now called admins. Anyone you added as a moderator is now an admin. They can still post, comment, chat with fans, and go live, just like before.

  • Admins can see your Contacts. Admins can now click Contacts in the left menu and see your contacts list.

  • No setup needed. This is turned on for every admin automatically.

šŸ’” Why We Made This Change:

Artists were often exporting their contacts and emailing them to their team so someone could help with fan outreach. Giving admins access to Contacts saves you that step and keeps everyone working from the same up-to-date list.

What Admins Can Do in Contacts

  • See each contact's name, email or phone number, location, tier, and status

  • Search contacts and filter by tier and status

  • Export contacts as a CSV

  • Import contacts

ā„¹ļø Note: Admins still can't open your channel Settings, so they can't change your tiers, promotions, or other settings.

Who Should Be an Admin

Admins can now see your fans' contact info, so only give admin access to people on your team, like your manager or whoever runs your socials.

āš ļø Heads up: If you made a super fan, intern, or anyone outside your team an admin so they could post, they can now see your contacts too. Review your admins and remove anyone who shouldn't have this access.

Step 1: Review Your Admins

  1. Click Settings in the left menu.

  2. Click Team.

  3. Check who's listed in the table.

Step 2: Remove an Admin (if needed)

  1. Click Remove next to the admin.

  2. Confirm.

ā„¹ļø Note: Removing an admin takes away their admin access, but they stay a member of your channel.

šŸ’” Tip: Want someone to help with posts without seeing your contacts? Email us at support@grouped.com and we'll help you find the right setup.

For more on inviting and managing your team, see Adding and Managing Admins.

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