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Free & Paid Tiers

Why every channel starts with a free tier, when to add paid tiers, and examples of how artists set them up.

Tiers are the membership levels fans can join in your channel. Every channel comes with a free tier, and you can add paid tiers whenever you're ready.


Your free tier

Every fan starts in your free tier. It's how fans join your channel, so it's always there. You name it when you create your channel (it's called "General Admission" by default), and you can rename it anytime.

A free tier is the easiest way to grow. Fans can join with no commitment.

💡 Tip: Turn on Enable tips on join for your free tier so fans can add a one-time tip of any amount when they join.


Paid tiers

Paid tiers give your biggest fans a way to support you and get more in return. For each paid tier, you can:

  • Set a monthly price, starting at $1.00

  • Offer an annual option, so fans can pay for a year at once

  • Turn on Pay What You Want, so fans can pay more than your minimum

  • Offer a free trial of 7, 14, or 30 days

  • Include add-ons, like access to premium media folders or direct messaging

  • Limit how many fans can join, with a waitlist once it's full

For the steps, see Managing Your Tiers.


Under promise and over deliver

When you set up your tiers, reward fans for joining without promising too much. In the beginning, it's better to be a little vague than overly specific.

💡 Tip: Instead of "2 exclusive live streams a month," try "Exclusive live streams." Once you're in a routine and know what your fans enjoy most, you can get more specific.


Example setups

One tier

  • Free: everyone joins here. Fans can tip when they join. A great place to start if you're building your community.

Two tiers

  • Free: updates, a few posts, and a place in the discussion

  • Paid: unreleased music, behind-the-scenes posts, and live streams

Three tiers

  • Free: updates and a place in the discussion

  • Supporter: exclusive posts and early access to new music

  • Inner Circle: everything in Supporter, plus direct messaging and members-only live streams

Mark one tier as Recommended to help fans choose.

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