A free trial lets fans try a paid tier before they pay. It's a great way to get more fans through the door. You can offer a trial of 7, 14, or 30 days on any paid tier.
Add a free trial to a tier
Click Settings in the left menu.
Click Tier Settings.
Click the three-dot menu on the tier and select Edit Tier. To set up a trial on a new tier, click Add Tier instead.
Open the Pricing tab.
Turn on Free Trial.
Under Duration, choose 7 days, 14 days, or 30 days.
Click Update (or Create for a new tier).
To stop offering a trial, turn off Free Trial and click Update.
What fans see
On your tier, fans see Start your 14-day free trial (or whichever length you chose).
While they're in a trial, your channel shows how many days they have left.
When the trial ends, their first payment is charged automatically.
âšď¸ Note: If a fan cancels during their trial, they lose access right away.
See who's on a trial
Your Analytics page shows your Active Trials. In Contacts, fans on a trial show Free Trial in the Tier column.
Older free trial promotions
â ď¸ Heads up: Free trials used to be set up under Promotions. If you set one up that way, it now shows as Legacy in your Coupon Codes table, and you can only delete it. Set up new trials on your tiers instead.