Tiers are the membership levels fans can join. Every channel comes with a free tier, and you can add paid tiers anytime. For ideas on how to set them up, see Free & Paid Tiers.
See your tiers
Click Settings in the left menu.
Click Tier Settings.
Under Your Tiers, each tier shows its name, price, and description, along with labels like Default (your free tier), Active, Hidden, Deactivated, or Recommended. Tiers you've archived are listed under Archived Tiers.
ℹ️ Note: Tier Settings also has your Message to fans and a Tier Preview that shows what fans see when they choose a membership. Learn more in Guest Access: What Changed and How It Works.
Add a new tier
In Tier Settings, click Add Tier.
On the General tab, fill in:
Tier Name (required)
Tier Description: what fans get in this tier
Join Button Text: the text on this tier's join button
Recommended Tier: adds a "Recommended" label to this tier
Enable Tier Capacity: limits how many fans can join. Once it's full, fans see Join Waitlist and can sign up to be notified when a spot opens.
Badge: an optional badge image for this tier
On the Pricing tab:
Enter your Monthly Price. The minimum is $1.00.
Turn on Enable Annual option for members to offer yearly billing. The annual price starts at 12 times your monthly price, and you can change it.
Turn on Enable Pay What You Want to let fans pay more than your price.
Turn on Free Trial and choose 7, 14, or 30 days. See Free Trials.
On the Add-Ons tab, choose what's included:
Media Add-on: access to premium media folders
Messaging Add-on: direct messaging with you
Click Create.
Edit a tier
In Tier Settings, click the three-dot menu on the tier.
Select Edit Tier.
Make your changes and click Update.
💡 Tip: For your free tier, turn on Enable tips on join so fans can add a one-time tip when they join.
Hide a paid tier
Hiding a paid tier removes it from your page so new fans can't join it.
Click the three-dot menu on the tier and select Edit Tier.
Turn on Hide this Tier.
Click Update.
ℹ️ Note: Existing members, including fans on a free trial or with a gifted membership, keep their access when you hide a tier. Your free tier is how fans join your channel, so it always stays on your page.
Deactivate or archive a tier
Your free tier can't be deactivated or deleted, since every fan starts there. For paid tiers:
Click the three-dot menu on the tier and select Deactivate Tier.
Click Next, then choose why:
Taking a break: pause the tier. You can pick a date for it to come back, write a message to fans, and choose whether to show a waitlist in place of the join button.
No longer want this tier (Archive Tier): remove the tier for good. You can move its content into another tier and email its members.
Not sure / Contact Support: get help from our team.
Review the summary and click Confirm.
A deactivated tier no longer appears on your page, new fans can't join it, and existing members aren't billed. To bring it back, click the three-dot menu and select Activate Tier.
⚠️ Heads up: Archiving a tier is permanent. All member subscriptions are cancelled, members keep access to the content for 30 days, and yearly subscribers get a prorated refund.