Messaging lets you talk with your fans directly, one-on-one or in group chats. It's a great perk for your paid tiers.
Turn on messaging
Messaging is an add-on you include in a tier.
Click Settings in the left menu.
Click Tier Settings.
Click the three-dot menu on a paid tier and select Edit Tier.
Open the Add-Ons tab and turn on Messaging Add-on.
Click Update.
ā¹ļø Note: Only fans in a tier with the Messaging Add-on can message you. Fans in other tiers will be asked to upgrade if they try.
Open your messages
Go to your channel, click the ā¢ā¢ā¢ menu, then click Message. Your messages have two tabs:
Channel Chats: group chats with your members
Direct Messages: one-on-one conversations
Unread conversations have a red dot.
Start a direct message
In Direct Messages, click New.
Search for a member by name.
Select them and click Next.
Fans can only start a direct message with you, not with other fans.
Manage a group chat
Open a chat in Channel Chats. From there you can:
Click the pencil icon to rename the chat.
Turn on Allow Members to let members send messages.
š” Tip: Leave Allow Members off to use a group chat for announcements only.
Send messages
Type your message and press Enter to send. Press Shift and Enter for a new line.
Click the paperclip to attach a photo or video. Only you can send attachments.
Hover over a message to react with an emoji.
Hover over your own message and click Delete Message to remove it.