Skip to main content

Customizing Your Welcome Email

Personalize the welcome email new members get when they join your channel.

Your welcome email is the first message a new member gets after joining your channel. Personalizing it is a great way to set the tone and make fans feel at home right away.


Customize your welcome email

  1. Click Settings in the left menu.

  2. Click Welcome Message.

  3. In Subject, type the subject line fans will see in their inbox.

  4. In Body, write your welcome message.

  5. Click Update to save.

ℹ️ Note: Your welcome email is plain text, so any formatting is removed when you save. To include a link, paste the full URL.


What to write

Let fans know:

  • Why you built your channel

  • What's already inside, like your newest post or a favorite media folder

  • What to do first, like introducing themselves in Discussion

  • When they can expect to hear from you next

💡 Tip: First impressions stick. Write it the way you'd talk to a fan in person.

Did this answer your question?