Skip to main content

How Do I Cancel My Subscription (or Leave A Group)?

Cancel a subscription or completely leave a Grouped community by following these steps

Updated over 8 months ago

Whether you can no longer afford a subscription, or signed up out of curiosity but want to leave a Group so you don’t get notifications – while we are sad to watch you go, we get it. Find the steps below (and scroll to the bottom to see screen shot pictures for step-by-step instructions:

How To Leave A Group:

  1. Login using your email (or phone number)

  2. From your Dashboard, click on “My Account” in the left menu bar at the bottom

  3. Click the “Subscriptions” tab at the top of the page

  4. Find the Group you want to leave, and on the far right you will see a black button that says “Leave Group”

  5. It will ask you to confirm that you want to leave the Group, and click the black button that says “Confirm”

  6. At the top of the page a quick confirmation message will appear that says “Leave Group Successful”

How To Cancel A Paid Subscription:

First you will have to leave the Group as a paid member which will prevent you from being charged again. If the creator has a free tier option, you can resign up for free so you still have access but will not get charged.

  1. Login using your email (or phone number)

  2. From your Dashboard, click on “My Account” in the left menu bar at the bottom

  3. Click the “Subscriptions” tab at the top of the page

  4. Find the Group you want to leave, and on the far right you will see a black button that says “Leave Group”

  5. It will ask you to confirm that you want to leave the Group, and click the black button that says “Confirm”

  6. At the top of the page a quick confirmation message will appear that says “Leave Group Successful”

  7. Now, go back to the artists page so you can join for free

  8. You should be on the join page and see the option to sign up for free (it shouldn’t make you enter your information after you click “Join For Free” – if it does, then you are not signed into your account and need to sign in first by going to the very bottom of the page and click “Login here“)

Did this answer your question?