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How to Update Your Payment Method

Add a new card, set your default card, or remove an old one.

Your saved cards live on the Payments page in your account. This is separate from Subscriptions, where you manage your memberships. See How to Manage Your Subscription.


Add a new card

  1. Log in to the Grouped Web App.

  2. Click your profile picture in the top-right corner.

  3. Select Payments from the dropdown.

  4. Click + Add Card.

  5. Enter your card information under Card Details.

  6. Click Add.

Your new card appears under Credit Cards and is set as your default card.


Replace a card you already have on file

You have two options.

Option 1: Add the new card, then make it your default

  1. Add your new card using the steps above.

  2. Make sure the new card shows the Default badge. If it doesn't, click the ⋯ menu next to it and select Set as Default.

  3. If you want to remove the old card, click the ⋯ menu next to it and select Delete.

Option 2: Delete the old card, then add the new one

  1. Click the ⋯ menu next to the old card and select Delete.

  2. Click + Add Card and add your new card.

šŸ’” Tip: Your memberships are charged to your Default card, so double-check that badge is on the card you want to use.

šŸ“˜ Note: If you're an artist and a card pays for your Grouped plan, you can't delete it from this page. To move your plan to another card, go to Subscriptions, click Manage on Your Grouped Plan, and select Manage billing in Stripe.


Apple Pay

If you've paid with Apple Pay, it appears under Digital Wallets on the same page.


Things to check if it isn't working

  • The Add button is greyed out. Finish filling in all of your card details.

  • Your card was declined. Check the card number, expiration date, and security code, or try a different card. Your bank can also tell you if it blocked the charge.

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