You can manage every channel you've joined from one place in your account. Check your next payment date, look at your billing history, switch plans, or cancel at any time.
Find your subscriptions
Log in to the Grouped Web App.
Click your profile picture in the top-right corner.
Select Subscriptions from the dropdown.
You'll see all of your memberships under Your Memberships. Use All, Free, and Paid to filter the list.
đ Note: If you're an artist, you'll also see Your Grouped Plan at the top of this page. That's your own Grouped subscription, separate from the channels you've joined as a fan.
What each membership shows
Each membership card shows the channel name, your plan and price, and a status:
Active: your membership is working. You'll see your Next payment date.
Cancelled: you cancelled, so your membership won't renew. You'll see an Access until date, and you keep your benefits until then.
Expired: every renewal payment failed, so your access has ended. Click Renew to get it back.
You may also see:
X days left in trial: next to the channel name if you're in a free trial.
Plan changes: a plan change you've scheduled, with the new price and the date it starts.
Processing...: a payment or plan change that's still being confirmed.
This Tier is Temporarily Paused or This Tier Has Been Archived: the artist has made a change to that tier.
â ď¸ Heads up: If you see Processing..., refresh in a moment and don't pay again.
See your billing history
Click a membership card to expand it. Under Billing History, you'll see each payment with its date, the card used, and the amount.
What you can do from here
Change Plan: switch to a different tier. See How Do I Switch Tiers?
Cancel: cancel a paid membership. You can only cancel on the website, not in the mobile app. See How Do I Cancel My Subscription?
Leave Group: leave a free membership.
Renew: restart a paid membership that has ended.
Resume Plan: rejoin a free membership you left.
Update the card you pay with
Cards are managed separately, under Payments in the same dropdown. See How to Update Your Payment Method.
If you have any questions about your subscription, contact us at support@grouped.com.